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Emergency Press Release - Protecting Yourself from Deadbolt
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In response to Deadbolt ransomware attacks affecting ASUSTOR devices,the myasustor.com DDNS service will be disabled as the issue is investigated. ASUSTOR will release more information with new developments as we investigate and review the causes to ensure this does not happen again. We remain committed to helping affected customers in every way possible.
For your protection, we recommend the following measures:
Change default ports, including the default NAS web access ports of 8000 and 8001 as well as remote web access ports of 80 and 443.
Disable EZ Connect.
Make an immediate backup.
Turn off Terminal/SSH and SFTP services.
For more detailed instructions on protecting your security, please refer to the following link below:
https://www.asustor.com/en-gb/online/College_topic?topic=353
If you find that your NAS has been affected by Deadbolt ransomware, please follow the steps listed below.
1. Unplug the Ethernet network cable
2. Safely shut down your NAS by pressing and holding the power button for three seconds.
3. Do not initialize your NAS as this will erase your data.
4. Click on the link below for more information and instructions to contact ASUSTOR for help with recovery.
https://www.asustor.com/en-gb/knowledge/detail/?id=&group_id=628
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About ASUSTOR Inc.
Founded in 2011, ASUSTOR Inc. was established via direct investment from ASUSTeK Computer Inc. The ASUSTOR brand name was created as a portmanteau of “ASUS” and “Storage”. ASUSTOR is a leading innovator and provider of private cloud storage (network attached storage) and video surveillance (network video recorder) solutions, also specializing in the development and integration of related firmware, hardware and applications. We are devoted to providing the world with unparalleled user experiences and the most complete set of network storage solutions possible.
Media Contact: marketing@asustor.com
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